Cuba has always been a bucket-list country for many travelers, but since the recent re-establishment of diplomatic conversations between the U.S. and Cuba, the country rose to the spotlight to become a prime destination for American travelers.
In the last few years, tourism in Cuba boomed exponentially. Not only more travelers from around the world are visiting it, but now Americans added themselves to the tourism mix, even when they are still not quite in the “I can visit Cuba green zone.”
Back in 2015, I had the opportunity to visit Cuba for the first time, and then again in 2019. Both times I had a great time there, as I already shared here and here. But, traveling to Cuba can be a bit of a hassle.
What to Expect when Visiting Cuba?
One of the things to know about Cuba (especially if you’re American) is that the travel regulations can change at any moment. These changes are not imposed by Cuba itself, but by the US. Still, there are workarounds to travel to Cuba as an American.
Here I’ll show you how to travel to Cuba and share all the tips I believe you should know before heading there – especially if you’re American.
Update: As of 2022, there are still ways to visit Cuba independently and legally as an American (even with the travel restrictions imposed by Trump in June 2019). More details below. This post is full of Cuba travel tips!
GETTING TO CUBA AND SOME PLANNING TIPS
1. Most People Need A Visa to Travel to Cuba. How to Get a Visa for Cuba?
When it comes to planning a trip to Cuba, the most important is getting the correct visa. Travelers from 18 countries (see the list here) can travel to Cuba without a visa.
Travelers from the rest of the world can purchase a “Tourist Card” at the airport before checking into their flight. For Americans, it’s a bit more complicated.
To this date, only Americans traveling under one of 12 visa categories are allowed to visit Cuba:
- Family visits;
- Official business of the U.S. government, foreign governments, and certain intergovernmental organizations;
- Journalistic activity;
- Professional research and professional meetings;
Educational activities and people-to-people travel; (no longer an option)
- Religious activities;
- Public performances, clinics, workshops, athletic and other competitions, and exhibitions;
- Support for the Cuban people (if you’re going there as a tourist, this might be your category… keep reading for more info on this);
- Humanitarian projects;
- Activities of private foundations or research or educational institutes;
- Exportation, importation, or transmission of information or informational materials;
- Certain export transactions that may be considered for authorization under existing Department of Commerce regulations and guidelines with respect to Cuba or engaged in by U.S.-owned or -controlled foreign firms
These visas can be obtained via a tour company, the OFAC website, or the Cuban Embassy in Washington DC. Regular tourism is still forbidden.
And now, unfortunately, the easiest way to get a visa, the people-to-people category, is forbidden too. But still, there are ways to visit Cuba on your own.
TO CLARIFY: Since I get this question via email quite often. The “Tourist Card” applies to almost every traveler visiting Cuba (except the 18 countries linked to above). Still, the 12 visa categories are only for Americans (if they choose to fly direct from the US).
I give more details below for non-Americans wishing to fly direct from the US to Cuba.
The Cuban Embassy in Washington DC gives visas/tourist cards under one of the 12 OFAC approved categories even if you’re traveling to Cuba just for tourism (now with a tour operator). The cost of the application is $50 in person or $70 by mail.
Their embassy site is a mess, but here’s their contact information in case you’d want to reach to apply or know more about the tourist cards and the OFAC.
Cuba Embassy in Washington DC
2630 16 St. N W.
Washington D.C. 20009
Phone: +1-202-797-8518 / +1-202-797-8519
Important Note: Since June 2019, Americans who wish to travel to Cuba can no longer take an educational trip under the people-to-people category or take a cruise.
Still, there are many ways to travel legally to Cuba as an American, including the “support for the Cuban people” category which means you can’t stay in government-owned hotels or visit government restaurants, among other details that I’ll cover below.
Under the “support the Cuban people” category, which is the most common category for independent travel to Cuba, you must adhere to the following:
- A full-time schedule of activities that support the Cuban people. These activities can range from eating in privately-owned restaurants to spending money in locally-owned businesses, visiting local artists, and staying at casas particulares. (ViaHero does this for you. More about them below)
- You need to avoid spending money at military-owned businesses and staying at hotels banned by the US State Department.
- You must keep all of your records and receipts for 5 years.
Alternatively, if you’re not looking for a tour or have a full-time schedule that “supports the Cuban people,” you can go back to the “old way” of using Mexico or any other third country as a jumping point to reach Cuba, which while legal, is still considered a “grey area” (see tip #4 below).
Also note that Americans are still allowed individual travel within 11 of the 12 categories, including humanitarian and religious travel; family visits; journalistic activity; professional research; and participation in public performances, clinics, workshops, athletic and other competitions. But, for those categories do not apply to the typical tourist.
Americans traveling in these categories will still be able to book a flight and reserve a room online. However, they should pursue the activity in Cuba for which their visa is granted and keep records of their visit for the requisite five years.
How can you still visit Cuba independently as an American tourist?
While restrictions are stricter now, there’s still a legal way for you to travel to Cuba independently as an American.
I recommend using ViaHero to travel to Cuba as a tourist without needing a guided tour. I used them on my most recent trip to Cuba, and I highly recommend their services.
This site helps you plan a customized independent trip to Cuba with the help of a local Cuban expert, thus considered a “tour.”
But in reality, you’re traveling independently to the places you’re interested in and still meet the requirements for the “Support for the Cuban People” visa category (which is what makes ViaHero so unique).
Should you want, you can throw the itinerary “out the window” and do whatever you want while in Cuba, but at least you have proof of “a tour” prepared by ViaHero.
Even better! GloboTreks readers get 5% off their planning service by heading to ViaHero and using the code GLOBOCUBA during checkout.
If using ViaHero, you’re still responsible for getting your own visa/tourist card, but with their planned itinerary you fall under the “Support for the Cuban People” category.
My experience with ViaHero on my recent trip to Cuba in 2019 was excellent! My “Hero” (how they call their local experts), prepared a customized and detailed itinerary with all my feedback on the places I wanted to go and the things I wanted to do.
He even suggested a lot more to do in the time I was there, which was also cool! Since I had been to Cuba before, I knew I did not need a guide.
I was comfortable moving around on my own, but having that full itinerary (even when I changed some things and ignored others while on the go) made my trip “legal” under the US eyes.
Another plus about ViaHero is that many things, like local transportation and local tours, can’t be booked online, and those few that can be booked online are overpriced.
My “Hero,” on the other hand, booked these for me at the local rate and even made a few restaurant and event reservations for me.
While I paid for ViaHero‘s service, I saved money and avoided a lot of hassle, thanks to them.
Important details about the Tourist Cards, and how to get them:
There are two types of tourist cards: the Green Tourist Card and the Pink Tourist Card.
The Green Tourist Card is needed if you’re flying to Cuba from any country other than the US. This one costs you $20 at the airport or more if you’re purchasing it online ahead of your trip.
I know you can buy it at the gate in Mexico and Panama (which are two of the most popular jumping points to Cuba).
If flying from Canada, your airline will already include the green tourist card price on the ticket.
If you’re flying directly from the US to Cuba, you will need a Pink Tourist Card (this includes direct flights from Mainland US, Puerto Rico, and US Virgin Islands). The cost of the pink tourist card is $50, but some airlines and visa websites charge a processing fee.
Depending on the airline, you will be able to arrange it with them either online, via mail, or at the gate. I give more details on point #3.
Important: For direct flights between the US and Cuba, you will not be able to board the flight with the Green Tourist Card. But, if you have a connecting flight (in Mexico, for example) on your way to Cuba, then you need to use a Green Tourist Card (that you’ll purchase in your layover or online) because the flight taking you to Cuba departed from that other country, not the US (even if it was under the same booking).
The site Cuba Visa Services offers an easy way to purchase online a visa/tourist card (without having to fill out all the OFAC “paperwork”). Just select one of the 12 OFAC-approved categories that best match your trip. The current cost is $85.
Additionally, CubaVisa offers tourist cards for American and international tourists starting at 25 Euros (which is the cheapest you’ll find online). Their only drawback is that at the moment, they only ship to Canada, Europe, Australia, New Zealand, and U.A.E.
2. Cuba WILL welcome you even if you’re an American without an “Approved Visa” from the U.S.
While the U.S. still has “issues” allowing everyone to travel to Cuba freely, Cuba, on the other hand, does welcome everyone to their country, as long as they have a valid “Tourist Card.” (more on that on #4)
3. There are direct flights to Cuba from the US, but…
Anyone not from the U.S. can simply fly from their country. Easy. Americans with a visa can fly direct from cities like Los Angeles, New York, Miami, Fort Lauderdale, Orlando, Charlotte, Atlanta, Newark, and Houston.
Non-Americans can also fly direct from the US if they have the “Pink Tourist Card.”
Update: Now that the new regulations are issued (removing independent people-to-people travel), you’ll need to get one of the 12 visa approvals or use ViaHero to still go legally as an independent traveler (my recommended option).
When booking your flight from the US, you simply need to declare the “support for the Cuban people” category to be allowed to book it legally (as well as during re-entry into the US). The same applies to accommodation.
Since this information might change at any moment, I recommend checking directly at the dedicated “Cuban travel” page of your airline to see if they still sell the “Tourist Card” during check-in at the airport, for how much, and what documents are needed.
Below is a list of the current cost and how to acquire a pink tourist card with each major airline flying direct from the US.
- American Airlines: $85 ($50 visa + $35 processing fee), purchased online and sent via mail. AA will send instructions.
- Delta: $50, purchase at the gate or through the mail.
- JetBlue: $50, purchase at the gate.
- Southwest Airlines: $50, purchased online and delivered at the gate.
- United: $75 ($50 visa + $25 processing fee), purchase at the gate.
4. The Stopover Technique is still an easy way to go, for regular American tourists.
Anyone from the U.S. wanting to visit Cuba as a regular, independent tourist can do so by flying to a stopover country (like Mexico) and then flying from Mexico to Cuba.
This “trampoline” technique has been used for decades by “rogue” American travelers. Mexico, Panama, Dominican Republic, and the Bahamas are among the most popular stopover countries – though Mexico is almost always the cheapest.
An important detail here is that you must pass through immigration in this stopover country to be able to buy your “Cuban Tourist Card” during your flight check-in process there. At the moment, the tourist card costs $20.
Another important detail would be to buy your flights as two different round trips. For example, Denver to Cancun as one round-trip, and Cancun to Havana as a separate round-trip.
To help on your flight search via a stopover country, check this Wikipedia page that lists all the airlines that currently fly to Cuba and from which airports.
Update: As of 2022, you can still buy the “Green Tourist Card” at the airport in Mexico City, Cancun, and Panama for $20+ during check-in.
5. You can enter Cuba with a US passport
The American passport presents no issue when entering Cuba, even without one of the 12 visas. Like I said, Cuba has no problem with American.
Just buy your Tourist Card at your stopover country (or now even in the US), and once at Cuban immigration, they will only stamp your Tourist Card, not your passport.
For non-visa holders, this will avoid some potential problem when returning to the US. I didn’t have any issues when I returned to the US.
Update: Several American friends have gone to Cuba with an American passport and with only a tourist card bought at the airport and none of them had any issue coming back to the US.
They actually said the US immigration agents didn’t even bother asking further questions after they told them they just returned from Cuba.
And on my last trip (2019), I didn’t have any issues coming back to the US. Immigration didn’t even bother asking why I was in Cuba or any other question about the trip.
6. Some search engines don’t show flights to Cuba
Expedia, Orbitz, and other search engines don’t show flights to Cuba. Period. At the time of writing, skyscanner.com, momondo.com, and kayak.com do show flights from the U.S. that can be purchased online.
They show flights departing from the U.S. (and all over the world), but will warn you that you can only buy them if you have a visa – otherwise you will be denied boarding. You’re not required to show proof of a visa when buying the airfare.
Tourism in Cuba is still booming, so I expect more flight aggregators will start showing flights to Cuba from the US in the near future.
Update: While flights still show up and you can buy them online, you’ll need to make sure you qualify under one of the 12 OFAC categories to get the “Pink Tourist Cards” at the airport, now that the new regulations are set in. It’s best to call the airline to confirm. Without it, you won’t be able to board the flight.
7. Best time to visit Cuba
The best time to go there is between Mid-November to March when the weather is the coolest and driest, but it is the busiest season. May and June are the wet seasons, but Cuban highlights like the tobacco harvesting and Carnival happen at this time.
July to November is hurricane season, so there’s a chance of stormy weather between these months – especially more towards late August to early October when it’s the peak of the hurricane season.
8. Buy a tour to Cuba or not?
If you want to take the easy, yet more expensive road, buy your tours before arriving in Cuba. Traveling Cuba is a hassle, but not impossibly hard if you’re open to dealing with the struggles. In this case, don’t buy your tours and wait until you get to Cuba.
There, local agencies often offer tours and hotels for a fraction of the price (or the “national rates”). This is how I managed to stay in the Melia Cayo Coco for about 1/3 of what it costs online. But, prepare to have a hard time finding tour shops in some cities.
Also, your host can always recommend doing some tours, which often are run by locals, and not tour companies – adding to the local experience. That’s the best part of Cuba tourism.
Update: Now that the new regulations are set in place, traveling with a US-based tour operator is the “legal” way to visit Cuba as a regular tourist (as an American flying from the US).
For Americans and every other citizenship, I recommend checking Intrepid Travel as they have several good tours to Cuba. Still, they have one tour in specific that complies with the US regulations of “support for the Cuban people,” so it is legal for US travelers!
G Adventures also has really good tours to Cuba, but so far, none of them comply 100% with the new regulations, so these are more recommended for non-Americans (or Americans who don’t mind bending the rules a bit with the tricks mentioned above).
No matter with which company you go, before booking online, make sure the tour complies with your visa as an American (if you want to comply 100% with the regulations). For all other citizens, you’re fine!
9. What about a cruise to or from Cuba?
Unfortunately, American cruises are restricted for the time being. Carnival, Norwegian, Royal Caribbean, and a few other companies
offer offered cruises to Cuba departing from Miami (from 2016 to 2019).
NOTE: Since regulations change all the time, I recommend keeping an eye on the news or bookmarking this post in case major cruise lines start visiting Cuba again.
You still need a tourist card when traveling on a cruise, and, if the cruise departs from the US, you’ll need the Pink Tourist Card. Some cruises sell them while others don’t, so you’ll have to get them yourself.
10. Print out your documents before leaving
Technology is not easily found in Cuba and while there I didn’t see a single internet café. Print and take any travel documents, reservations, insurance, or other information you need before leaving.
You might need to show your proof of travel insurance at immigration in Cuba and you will need to show your hotel booking confirmation at a road checkpoint when going to Cayo Coco, among others.
11. You need travel insurance
It is required to have travel insurance to enter Cuba. They may or may not ask for proof at the airport, and should you not have any, they could deny your entry.
I wasn’t asked, nor other people I’ve asked or read about their entry to Cuba. But you never know, so better go safe and buy travel insurance.
Ok, we are finally in Cuba! Now what?!
MONEY IN CUBA
12. Americans can’t use debit or credit cards
And this sucks. The Cuban sanctions imposed by the U.S. does not allow any American to withdraw money or pay with a debit or credit card while in Cuba. In fact, I got my bank account frozen just for signing in to my mobile banking while in Cuba.
My bank didn’t even want to unfreeze it until after I left the country and showed proof of it via a copy of my boarding pass.
This restriction is supposed to be lifted soon as relationships improve, so I recommend checking for the latest updates regarding the sanctions on this page.
Other nationalities can use credit cards, where accepted.
13. Tell your bank you’re going to Cuba
While this is highly recommended every time you travel outside your country, when going to Cuba it is quite important. You will want to make sure your debit/credit card will work there (non-Americans, of course).
Americans, on the other hand, it’s recommended you don’t mention anything to your bank since the US has sanctions against Cuba and could block your account just to make sure you don’t spend any of your money in Cuba.
Just withdraw all the money you need for your trip to Cuba before leaving, and pay everything in cash.
14. It’s all about taking lots of cash
Cuba is still mostly a cash economy, so even if you’re not American, you should take enough money with you to last most of your trip. Americans, of course, have to take all their money cash, and then some more for contingencies.
On my last trip I took with me what I calculated to be my full expense in cash (in Euros), and then took about 25% more for contingencies in USD (since it gets a worse exchange rate).
Some companies are starting to accept credit cards and ATMs do allow withdrawals with non-American cards.
15. Don’t take U.S. Dollars to exchange
Currency exchange places are known as CADECAs. It is possible to exchange U.S. Dollars, Euros, British Pounds, Mexican Pesos, and a few other currencies, but the worst currency to exchange there is the U.S. Dollar.
It gets charged a 10% fee in addition to the current exchange rate while all the other currencies don’t get any additional fee besides the exchange spread.
Preferably, get Euros or British Pounds from the U.S., as these get the best exchange rates since they are more liquid.
Or, withdraw money from an ATM at your stopover country in their local currency (preferably Mexico) to then exchange that in Cuba for Convertible Cuban Pesos (CUC).
16. Cuba has two currencies
This will be confusing at first, but you’ll get used to it quickly. There are two currencies in Cuba: The National Peso (CUP), and the Convertible Peso (CUC).
Funny enough, Convertible Pesos are valued at 1 to 1 with the U.S. Dollar, while the National Peso stands at about 26 pesos per dollar.
The money you should exchange for is the CUC, Convertible Peso, as this is the currency used for almost everything there (especially among tourists). I don’t recommend exchanging for CUP since you’re probably not going to use it at all.
The CUP is only used for local transportation, to buy fruits and vegetables on the street, and some restaurants that cater more to locals. Should you need to use the public bus, for example, you can pay in CUC and get the change in CUP.
17. Always confirm which is the demanded currency
Whether it is CUC or CUP, Cubans simply call it “pesos”. So, when someone says this is “2 pesos,” you should make sure which one he is referring to as the amount is substantially different.
You can ask, “is this in CUC or Moneda Nacional?” Or, if the price seems to be really high, them most probably it is in CUP.
ACCOMMODATION IN CUBA
18. The most common form of accommodation in Cuba is known as Casa Particular
There are several hotels in Cuba, but the most common form of accommodation are the Casas Particulares. These are rooms or apartments rented by locals for a daily fee.
Sometimes, you might rent an apartment for yourself while in other cases you might rent a room in a family’s house and share the common spaces with them.
Many families have turned their houses into Casas Particulares with several rooms to make a living in Cuba. If you can, stay in a Casa Particular for the local experience and to help the family’s local business.
The base price per night in a Casa Particular is $25+, which is a fraction of what you’ll pay at a hotel.
Update: Many Casas Particulares are now bookable via Airbnb.
19. Couchsurfing is “illegal”
While the site is not illegal itself, the act of staying at someone’s place for free is illegal in Cuba. Under Cuban law, every foreigner must pay for accommodation unless they are friends with a local.
In this case, the local must go to the appropriate agency with email exchanges, pictures, and other communications proving you know each other. The authorities may or may not approve it.
20. Bookings are mostly through word of mouth (but now possible through some sites)
Given that the internet is still not widely accessible there, most hotels and casas particulares don’t have internet, nor a website. Most bookings are done through the phone and recommendations from other locals.
For example, I “couchsurfed” in Havana and my host from Havana recommended (and booked by phone) the other casas particulares where I stayed in Trinidad and Viñales.
For my trip in 2019, I pre booked my Casas Particulares through Airbnb, which made it much easier.
Many Casas Particulares are using Airbnb and HostelWorld to promote themselves without the need for a website. At the moment, these are the easiest and most straightforward options to book accommodation in Cuba.
It is recommended to have at least the first night booked before arriving in Cuba. The rest you can book or extend as you go.
Some hotels can now be booked online by emailing them directly through their website, and some do even have their own booking engine available.
I recommend you read hotel reviews on TripAdvisor and then book based on your preference (sort them by “Traveler Ranked” to get the best-reviewed first).
There are also a few hostels in Havana and other cities, which are worth considering too.
Update: The new directive that was set in place on April 24th, 2019, prohibits “direct financial transactions” with military assets on the Cuba Restricted List, which includes dozens of hotels and shops in Havana, Santiago de Cuba, Varadero, Baracoa, and elsewhere.
So, if you’re American and are booking a hotel or activity, do not use any on the list above if you want to have a “legal” trip. Airbnb and Casas Particulares are all fine!
EATING IN CUBA
21. Most food in Cuba is nothing to brag about
Due to its trade restrictions, many restaurants in Cuba lack in their culinary delights; so don’t expect to find the most delicious meals everywhere you go.
Yes, you can find good food here and there, but you need to do your research and ask around which are the best places to eat. Avoid the state-run and really cheap restaurants. More on that on #23 and #24.
UPDATE: Based on my trip in 2019, I can say that my food experience was much better than on my first trip. The culinary scene targeted towards tourists (paladares particulares) has improved substantially. Most of my meals on this last trip were delicious!
22. Don’t drink the water
Simple and easy. Buy bottled water. Otherwise, your tummy and booty will not be happy about it.
23. Try eating only at Paladares Particulares.
Cuba has two types of restaurants, the state-run restaurants and the privately run ones known as paladares particulares. Try eating at the paladares particulares since they cost about the same as the state-run ones, but usually, have better quality.
As locals say, state-run restaurants don’t care about the food quality since, in the end, they don’t need the profits (because they are supported by the government). The private ones, on the other hand, if they are not good, they go bankrupt.
How to know which is state-run and which is private? Either ask them before ordering or just pay attention to where locals are eating and queuing.
Cubans (who can afford to eat outside) don’t like the state-run restaurants, so they prefer to queue at a paladar particular.
24. Don’t eat from the really cheap local restaurants
I usually eat street food, from very cheap places, but Cuba was an exception. It is common to see places selling pizza and ice cream or other meals for a fraction of what they should cost and charged in CUP (like 10 CUP or $0.50 and much less).
These foods, while cheap, are considered “garbage” by locals since they are done with local products of the lowest quality possible.
25. Take your favorite snacks with you
Not surprisingly, markets there don’t offer much variety since they focus on selling items of first need to locals – which don’t include sweets and snacks. You may find a few snacks here and there, but those are rare, and there will not be a lot of varieties.
TRANSPORTATION IN CUBA
26. Cuba is relatively well connected by bus
You can visit all the major cities and travel all around the country by bus. While there are a few bus companies there, as far as I know, only Viazul is the one that takes tourists traveling independently.
27. Go to the bus station at least an hour before departure
While Viazul has a site with a current service schedule, it is not possible to book tickets online. You must go to the bus station ahead of time and queue for a ticket. Since buses are not that frequent, they tend to sell out quickly. But, there’s an option…
28. Shared taxis are also a good option
Taxi drivers stand in front of the bus station to pick the excess of passengers without tickets. They offer a shared taxi ride to some of the most popular and well-connected cities in Cuba for about the same price as the bus and faster.
If you’re going to a smaller town not covered by the shared taxi, you can take the shared taxi to the closest city possible, and from there take a local shared taxi called “Almendrones.”
Should they price the shared taxi ride much higher than the bus, then, you’ll need to haggle. Oh, and don’t be surprised if the local sharing your ride paid a fraction of what you paid. That’s Cuba. Foreigners almost always have to pay more than locals.
29. Hiring a car and driver/chauffeur is preferred over renting a car
First thing first, since all car rental companies in Cuba belong to the state, as an American, you shouldn’t rent a car (to drive yourself) if you want to have a legal trip. Having said that, you can still rent one if you chose to (or if you have any other citizenship).
Have in mind, though, that car rentals in Cuba are very expensive (remember, it’s a state-run monopoly, so not very customer-oriented), they don’t come with GPS, many roads are in terrible shape, and most importantly, you can’t leave Cuba if you have an accident (not until the court case is over).
Personally, I prefer and recommend either taking shared taxis or hiring a car with a driver. On my last trip to Cuba, my family and I hired one driver (with a vintage 1958 car that could fit us 5 plus the driver) to take us all over the country.
Not only was it cheaper than renting a car, but it was also safer and much more accessible because he knew all the roads and the best ways to get from A to B. (remember, no internet or GPS for us if we are the drivers!)
While you can hire local drivers while in Havana, I recommend Roberto, the driver I used on my trip. If you want to contact him, his WhatsApp is +53 52914783.
30. The local buses in Havana are fine, and so are the taxis.
Local buses cost 1 CUP (about $0.04 – which you can pay in CUP or give 5 cents of a CUC).
It is hard to understand the routes, but your host could tell you which ones you should take to go to most of the important places. Taxis are not expensive, costing about 5 CUC from Old to Central Havana.
31. Vintage taxis have a set route
All those pretty vintage taxis you see in pictures, those are exclusive for tourists to ride (not drive) and they only go through a select route in Havana. You could, though, have the luck of riding a vintage car as your shared taxi from one city to the other.
32. Havana is walkable
Havana is big, but if you have a few days there, you can save money on transportation by walking it and seeing things at a slower pace. I do recommend walking; that’s when you see the best scenes of the city. Prepare to sweat… I mean, sweat crazily!
Also, Viñales, Trinidad, and other popular cities can be walked easily.
TECHNOLOGY IN CUBA
33. Internet… there is, but don’t count on it
Don’t expect to have internet at your hotel or casa particular, and even if they have it, it will not be available for you to use it.
Since 2015, the local telecommunications company (ETECSA) started adding WiFi hot spots on major cities, which can be used with the purchase of a WiFi card, called Nauta, which allows you to use it for an hour.
Hot spots are found in select parks in Havana and in front of the ETECSA building in other cities. The Nauta cards can be bought at ETECSA and cost 2.00 CUC for an hour’s use.
They often run out of cards quickly due to the demand, so make sure to buy a few when available.
You can also buy the cards from street vendors for 2.00 CUC. They often roam around the parks with WiFi.
In Havana, for example, you’ll find them at Plaza del Cristo and in front of La Floridita, which are two spots with WiFi – among a few others.
Oh, and don’t expect the WiFi to be reliable or fast.
UPDATE: Some Airbnbs now have WiFi! I still needed to use the Nauta card, but I had the convenience of not having to go out to a park to get online. The WiFi speed was still meh – like all other WiFi spots.
34. Get a Tarjeta Propia
A Tarjeta Propia is a phone card you can buy at ETECSA to make local phone calls in Cuba from any public phone – found all around the city in all cities. This was a saver for me when I needed to coordinate my arrival time with my hosts.
35. Don’t expect roaming phone service
Simple… just don’t count on it. Any (expensive) international call will have to be made from a phone center.
UPDATE: US companies like Sprint and Verizon now have an agreement with ETECSA to offer roaming service. Of course, those calls and texts are expensive.
36. You can rent a local SIM card
Another way you can use your mobile phone in Cuba is to rent a SIM card from Cubacel (ETECSA’s mobile phone branch). You must have an unlocked GSM-capable phone operating on the 900 MHz frequency to be able to use this SIM card.
You can rent the Cubacel SIM card from many of the major airports in Cuba. You will need to show your passport to get it and pay 3 CUC per day for the SIM rental service.
Cubacel’s pre-paid SIM cards come in the amounts of 10, 20, or 40 CUC (plus the daily rental fee).
Unfortunately, there are no data packages for prepaid SIM cards at the moment.
37. Use offline maps or preload your Google Maps
Galileo Offline Maps App allows you to use your phone’s GPS to show your location on regular and pre-uploaded maps from other sites (continued in the next point). Of course, you’ll download these before going to Cuba. It is a paid app, but it is worth it.
On this last trip, I marked all the spots I wanted to visit on Google Maps and downloaded the map on the app to have it available offline.
38. Cuba Junky is a good source of information
A good blog about the country and an excellent source to find casas particulares. They have their directory app for casas particulares on the app store (iOs and Android).
It doesn’t seem to have good reviews, but it might still be helpful while on the go. You can upload Cuba Junky’s map with the casas particulares onto your Galileo app to locate them while in Cuba.
39. Stay up to date with current events and festivals
If you’re interested in music, arts, and events, La Habana lists all current events in the city of Havana. The site is also full of current news and tips. This other site has an extensive list of all the festivals and major events throughout the year.
OTHER STUFF TO CONSIDER
40. Havana is not dangerous, but scams are common
Other than petty theft, violent crimes are not common there. What many people do, though, is “friend you” and tell you about an awesome party happening at a restaurant or café, or some other event somewhere else.
They will take you there, sit down, chat and drink/eat, and make you pay for everything.
Additionally, they will ask for money for the “recommendations” given during your “lovely chat.” They also get a commission from the restaurant. Don’t be afraid to say no to them.
Having said that, Cubans are generally friendly, so don’t be afraid to chat openly with them, but be cautious about their intentions.
41. You can buy or trade
Due to the trade restrictions, Cubans don’t have access to many items we do.
When purchasing souvenirs, it is possible the seller might offer to trade something (a t-shirt, pants, school materials, old used phones, a bar of soap, snacks, or whatever you have available) for the souvenirs.
Economically, they might get more out of selling your traded items, and you virtually paid nothing for your souvenirs.
This is not always the case, but it happens often. Don’t forget to haggle if needed!
42. You can now bring Cuban products back to the U.S.
Americans can now import up to $400 worth of goods from Cuba, including up to $100 in tobacco and alcohol products. So, now there’s no need to smuggle those Cuban cigars, as long as they are under the limit.
43. Learn Spanish
It will make your life easier there. At least learn a few basic words to communicate. Locals are also way friendlier with tourists who at least make an effort to communicate something in Spanish.
The country might be a hassle to travel, and there might be a lot of limiting bureaucracy you might not understand, but this is part of the Cuban experience.
You must go through it to live the richness of its culture and, up to a certain extent, the hassles of their daily life.
44. Traveling to Cuba with a Drone?
You can travel to Cuba with a drone, but be aware that you will be questioned at the airport for hours before they decide to let you into the country and if you can indeed enter the drone.
45. What if you need help while in Cuba?
According to the State Department, because of a reduction in personnel in the US Embassy in Havana, it will be able to help Americans only in emergencies. The State Department provides emergency telephone numbers and information here.
Hopefully, this post has given you enough information to plan your trip and enjoy the best Cuba has to offer. Ready to visit Cuba?!
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